Executive Consulting Services
Vendor Relationship Management
With decades of experience across legal, IT, and professional services, I help organizations transform their vendor relationships into strategic partnerships. From negotiation to onboarding, performance management to renewal, I bring deep expertise in maximizing value—delivering cost savings, enabling new capabilities, and driving customer satisfaction. Whether you're streamlining operations or scaling innovation, I ensure your vendors don’t just meet expectations—they exceed them.
Technology Services Management
I specialize in designing and deploying Technology Service Management (TSM) frameworks that elevate performance in high-stakes environments. From hospitals to legal departments, I implement ITIL-based models that bring clarity, consistency, and accountability to service delivery. Whether launching new systems or optimizing existing operations, I help teams align technology with mission-critical outcomes—enhancing reliability, reducing downtime, and improving user satisfaction across the board.